Dialog Telekom, has extended its eChannelling service to its fixed-line customer base. Dialog Fixed-Line users need to dial 225 to channel a doctor from their homes or even office.

eChannelling is a value-added facility offered by Dialog to its mobile base, and the extension of this facility to fixed-line users will increase customer satisfaction and convenience.

Dialog Fixed-Line customers can remotely book their desired doctors by dialing 225 from their phones, and the charges for this service will comprise the doctor’s and hospital fee and the processing fee; offering a seamless hassle-free channelling process. Customers could receive the confirmation details over the phone or via SMS as desired.

Dialog Fixed Telephony and Data Services, Chief Operating Officer Suren Goonewardena said: “Advancements in the mobile sphere have proffered significant benefits to user experience in the telecommunications industry, and we are happy to extend such facility to the fixed-line segment.

Information Communication Technology has transformed lives and how we do business, and Dialog has put Sri Lanka at the forefront of this global transition with superior technology and customer-focused innovations.”

Courtesy: DailyNews

Posted on Monday, January 04, 2010 @ 09:21:23 LKT by SaNDun

   1207 Article Reads.